*the latex and metallic balloons can be inflated with helium air and can fly(the size must be 10inch or bigger than 10inch)
*the normal foil balloons can be inflated with helium air and can fly(the size must be 18inch or bigger than 18inch); for the number balloon, only the 40inch can can be inflated with helium air and can fly!
All orders will be shipped to buyer’s address which is the same as the adress you leave on the aliexpress system, please confirm your address before payment.
We will send the items within 2~3 working days once your payment is completed.(Holidays may be extended)
*Shipping Tracking Concerns:
China Post Ordinary Small Packet Plus(shipment information CAN NOT be traced)
Yanwen Economic Air Mail (shipment information CAN NOT be traced)
China Post Registered Air Mail (shipment information CAN be traced)
AliExpress Saver Shipping (shipment information CAN be traced)
AliExpress Standard Shipping (shipment information CAN be traced)
EPacket (shipment information CAN be traced)
* All the commercial shipment information can be tracked
*Express parcels may have tax issue. Please cooperate with customs to pay tax in that situation.
*Who wants delivery urgently, pls select fast express like DHL/FEDEX/UPS and etc.
Resend & Refund—WRONG PACKAGE &BAD BALLOONS:
we are all human being not robots, our workers need to send thousands of packages everyday,they maybe send the wrong packages or bad quality balloons for u, even though (this is the very very small chances), but if we really did that, pls contact us before leaving your bad reviews, and we will re-send the other order for u or return back the payment back to u after our communication! We are so sorry for that and thank u very much for your tolerance!
Resend & Refund—NO package and No money returned:
We are so sorry that you did not get your order timely. Because during the shipment, the shipping company delays your orders and even though we also lost my money too, but we agree to send back the money back to u already and the aliexpress will send back to u about 15 working days! Pls note and wait patiently! Thanks! We swear to u for that, you must can get your money back! Hope you can be honest buyer like us!
please don’t open the dispute easily or leave bad reviews for us because of that!
the buyer protection time is 60days, if you dont get your order within your protection time, pls come to us before your protection ends and we will extend the protection time for you to ensure that you can get your order 100%, thanks for your supporting!
1).Please kindly leave us 5 star for the “DESCRIPTION” “SERVICE” “Logistics”Rating, if you’re satisfied with your purchase, thanks in advance!
2).Please don’t hesitate to contact us if you’re unhappy with your buyings, we’ll solve all the problems with you.
Thank you !
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.