Very appreciate that you can give us a five star rating while you received the products.We will try our best to providing you better service and products continuously. If there is any problem, please do not hesitate to contact with us.
Satisfaction give 5 star
Item description: 5 star.
Communication: 5 Star
Shipping Speed: 5 Star
1.All small dial of watches can work normally.
2.The first time to wear, you need to wind up the watch 50 laps of Clockwise rotation, In order to ensure the normal operation of the watch.
3.When the wear time is less than 8 hours or the arm swing less, the energy of watch is not enough to keep running.
About date adjustment
1:Adjusting time to 6 am or 6 pm; Thenadjusting date and week;
2:Adjusting date and week to yesterday (E.g:Today is Thursday 26th,you should adjust time to wednesday 25th );
3:Turn the crown clockwise to make the hour hand point to 12 o'clock.You can see the date move to next date (If the date does not change,you should turn around again);
When the watch is alternating day and night, do not adjust the date;Must adjust the watch time to 6 o'clock, then adjust the date!
If you do not follow this note to adjust the date, caused the date can not be adjusted; You can pull crown out to 2 position and turn the 2-4 ring clockwise, until the date of normal work!
Q:Why need to manually adjust the watch date at the beginning of each month?
Because the number of days in each month are not the same, some 28 days, some 31 days, so need to manually adjust to ensure that the date is accurate.
Q: When adjusting the date, Why has a date greater than 31?
Double-dial date display, the left side of the design is 0-3, the right side of the design is 0-9, So it will show 00 and 32-39, This double-dial date display is a normal way. Not the problem of the watch, which is determined by the mechanical structure.
Q: Is the watch waterproof?
Life waterproof; You can wear to wash your hands, however can not swim, and try not to let the watch in contact with steam and hot water, such as don't wearing a hot bath and so on.
Q: Does the watch have a warranty?
The movement has a one-year warranty (Only in China).
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.