1.I need pay for customs duty?
TAX will be prepaid by us, When you receive the package, you do not need to pay taxes to US,EU.RU CA AU (Norway and Switzerland will have small tax)
2. Who can play this scooter?
The unit can provide hours of skateboarding fun for children and adults o fall ages.
3. Is it the original Ninebot ?
100% original Newest Ninebot Max G30
4. What if I'm dissatisfied with the product?
So sorry to hear that. We guarantee you will be 100% satisfied with the quality of your product. If you're unhappy with it, please contact our Customer Service who will be glad to help.
When contacting Customer Service Team, please give your order number, a short description and a photo of the problem, so we can prevent these problems in the future.
5. May I get repair warranty?
We have One-year store warranty (China Warranty Service) or One-year Aliexpress warranty
How to install the APP ?
Discover all the MAX potential of the G30
The new Ninebot KickScooter MAX G30 (Powered by Segway) offers you the best solution for comfort riding and long-distance commuting. No more worries about the battery, the KickScooter is equipped with a super Long-Range Battery Pack, including two optional charging solutions, to a maximum range of approximately 65km. Therefore, the KickScooter MAX G30 offers the greatest range and distance travelled on the market and allows you to expand your exploration radius at a top speed of up to 30km/h. In addition, not only the 10 Inch tubeless pneumatic tyre will provide you pleasant rides, but you will also experience less maintenance: the single tube is provided with an additional jelly layer to the tyre for low puncture risk.
●One Button Control
The stronger 350W brushless motor makes it faster.
●Fixed Speed Cruise
The upgraded vacuum anti-puncture tire gives this scooter better shock absorption, features adaptability to complex road conditions. Even if it is punctured with nails, it will not leak air.
20% gradeability conquers a higher slope
3 seconds fast-folding design, stable and convenient
The LED display to show remaining power and driving , so that you can see the situation of the bicycle
●Three Riding Mode
Cycle in three modes, switch easily ( energy-saving mode, standard mode, sports mode)
Advanced braking system, kinetic energy recovery system, cruise control system and intelligent system
Short circuit protection, over current protection, overcharge protection, over discharge protection, low voltage protection, and temperature abnormal protection
●Kinetic Energy Recovery
Electric scooters have a kinetic energy recovery system that converts kinetic energy into electrical energy and provides better battery life
Brand： Ninebot KickScooter MAX
Appropriate age ： More than 14 years old
Max. speed ： 30km/h
Net Weight ： 18kg
Max. mileage ： Up to 65km
Dimension ： Unfolded : 1167 x 472 x 1203(mm)
Folded : 1167 x 472 x 534(mm)
Battery ： 551Wh
Info display ： Full colored info dashboard display
Brake ： Electronic&Regenarative brake (back)and drum brake (front)
Lights ： Front & Rear&Brake light & Side/Rear reflectors
Brake lights rear ： Yes(Flashing)
Tire size ： 25.4cm/10inch
Max. Climb angle ： Up to 20°
Max driver weight ： 100kg
Water resistance ： IPX5
Power output ： 350W
Folding mechanism ： Easy folding(Require hands)
Bell ： Integrated(twist)
Riding modes ： 3(Eco,Drive,Sport)from the vehicle ; 1Pedestrian Mode
Max.charging time ： 6hours
Box dimensions ： 119.5 x 22.2 x 60.5(cm)
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.