If you need additional help please contact Shield Protector Store
I have worked for AliExpress for a long time, operating various types of stores, and becoming good friends with many customers around the world. We chat together and share cultures between different countries. The epidemic was spreading and they asked me for products that needed protection against viruses, so I opened the Shield Protector store. We have very few products in the store. But each product is a high-quality product that has been rigorously tested. If you are not satisfied after receiving the product, we will unconditionally support a refund.
We want to contribute our strength to help friends around the world during this difficult time, as many countries have policies that restrict the transportation of many flights. We have dedicated air lines to quickly transport items. If you urgently need other emergency supplies, friends in other countries and Chinese friends who need help can contact us online. We have employees online 24 hours.
Please take care of yourself
During this difficult time, we know that everyone urgently needs professional masks to fight the virus. No matter what the cost, we will use the fastest logistics method. For fast delivery, the order after payment will be automatically sent and shipped directly, and the logistics information will be uploaded within 24 hours, so please do not cancel the order at will.
If the mask is very urgent, you can choose DHL Express in logistics mode. Usually it will be delivered within 72 hours.
Shield Protector Store offers a lifetime warranty
Masks sold by our store brand have a security code for a warranty card. If the product fails, you can use the warranty card security code for free maintenance for life.
Why do masks have lifetime maintenance?
Maybe most people don’t know our products yet.
We are smart masks that can be used permanently
High-tech fusion 1.N95 filter 2.Air purifier 3.Active ventilator
Our masks are equipped with filters that comply with the FPP3.N95.KN95 standard. They can effectively filter coronavirus, flu bacteria, dust, PM2.5, pollen, exhaust gas and other harmful substances, and then perform secondary purification through the air purification device to obtain the cleanest air.
Active ventilator: with independent air circulation system. After opening, a large amount of air enters the circulation system, which solves the difficulty of breathing and air circulation of traditional masks. This is helpful for people who have difficulty breathing and working while wearing a mask and running
Therefore, our masks are not simple disposable masks. We are environmentally friendly permanent masks. Even after the epidemic is over, there are still many other uses. You can use it permanently to protect yourself and your loved ones, so we also provide permanent repair services.
We are the only electronic mask in China and the world to detect the filtering effect of viruses and bacteria. Authoritative certification test report proves that we can effectively resist the virus (complete test report and protection level report are located at the bottom of the website)
5 layers of purification and decomposition, two-way circulation of air in and out, independent intake and exhalation air ducts, forming a scientific and complete breathing microcirculation
Class 5 super-strong composite filter can effectively purify the air and prevent virus pollution, formaldehyde, odor, allergens, harmful gases
Three gears can adjust the air volume, and the large area can smoothly enter the wind, which can meet the needs of various occasions
Quieter and more power efficient. Dedicated motor, reducing power consumption by 58%, ordinary working mode only needs 1.2W, strong battery life, reducing energy consumption and energy saving
After fully charged, the smart air circulation function can be activated for 8 hours. Even if the battery is exhausted, the protection will not be reduced.
Baby food-grade soft silicone, which can be washed directly or sterilized by heating at high temperature, and can be recycled forever
Lightweight body, long-term wear will not make you feel tired
Using ergonomic principles to make your wearing more convenient and fit your face
It is very easy to change the filter element. Please note the front and back.
Please be kindly noted，the listed product is produced and distributed abroad and subject to the laws of its country of origin.
We may be the only electric mask in China and the world to test for viruses and bacteria. Authoritative certification test report proves that we can effectively resist viruses
Q: Why can’t the machine start when I press the start button?
A: Please press and hold the power button for more than three seconds to start
Q: Why doesn’t the USB charging indicator light up?
A: The machine has a charging protection function. If the light is off, press the power button once.
Q: The silicone is dirty. How to clean it?
A: Common cleaning methods are: flannel wipe / wash / put in boiling water and sterilize at high temperature.
Q: Why is there moisture in the inner cavity of the fuselage after wearing it for a while?
A: This condition is common in cold winter weather and is caused by the condensation of the normal exhaled water vapor, which will be naturally discharged from the air outlet valve.
Q: What is the reason for the smell when you first wear it?
A: This is generally the natural odor of the activated carbon layer inside the filter, which does not affect human health; and the odor will automatically dissipate when the electric air supply is turned on
Q: Is the product’s silicone material safe?
A: The silicone material of this product has passed the international ROHS certification and the German SGS food-grade certification. It belongs to food-grade silicone. Please be assured that it has no harmful substances.
1. Adequate inventory. After payment, the warehouse will send the order quickly.
2. We are manufacturers that can help you ship directly to customers without providing price information
3. How to choose a child’s figure?
Children under twelve choose child size
4. Filter replacement time
The filter replacement time is not fixed. If you have been to a hospital or have been in contact with a relatively dangerous patient, you need to change it every day. If you have not been to high-risk and high-contamination areas, you can replace the filter element once every 3 to 5 days (since the virus will last a long time, it is recommended that you purchase a backup filter in advance)
There are three color accessories in the package you can change freely
6. Logistics tracking information
Because the private airline fast routes used in some countries do not have logistics information displayed on the platform, you can enter the transport order number on this website to query //www.17track.net/zh-cn
Or ask me the latest track of logistics information
If you don’t get the answer, please leave a message. We will reply as soon as possible
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.