Imitation black diamond beads: 12mm; [material] black glass;
Six-word mantra: 12mm; [material] resin;
Imitation garnet beads: 6mm; [material] glass paint
Imitation red agate beads: 8mm; [material] glass paint
Medium: about 24.5*11*9mm, [material] alloy color-protected plating;
Large size: about 32*13*10mm, [material] alloy color-protected plating;
This product is made for the order, can be customized according to customer requirements, please contact customer service.
Once the order is placed, the return is not supported.
Thank you for your purchase
We will ship within 1-3 business days after confirming your payment.
1. If your total order amount is less than $ 5, we will send a postal mail (no tracking number information, arrive in about 20-40 days)
2. If your total order is between 5 and 200 US dollars, we will send registered airmail from China Post (with tracking number information, about 20 to 35 days, except for weather reasons), the United States sends EUB to the EU (about 10 Up to 20 days) and provide information, but some countries need to send the message to fetch the order;
3. If your total order is over $ 200 or more, we will send DHL, EMS, UPS (about 7 days). We will choose the shipping method according to the customer area;
4. If you do not understand, please send us a message, we will reply you within 24-48 hours, please understand the differences in different countries.
If a refund is required due to a defective item or other quality issue, please contact us within 7 days of receipt. The cost of forwarding the mail should be borne by you.
Customer satisfaction is very important to us. If you are satisfied with your order, please leave feedback. If you are not satisfied with your order, please contact us before leaving negative feedback. We can work together to resolve any dispute.
If you encounter any problems during the transaction, please contact us. Don't worry, we are honest sellers. We will solve any problems for you, thank you for your understanding and cooperation
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.