Dear guest officer:
* This shop supports wholesale and direct shipping:
1. For wholesale customers: We will provide you with wholesale prices and free courier (such as DHL, EMS, Fedex, etc.), and the delivery time is about 3-7 days (except for remote areas)
2. For customers who ship directly: your customer is always your customer. We will handle other shipping details for you and will not disclose any of our information. (If you need special instructions, please contact us)
1.AliExpress's standard shipping time is 15-45 days (30-90 days in some countries), so please wait patiently for the package.
2. If you need to buy multiple products, you can click “Add to Cart” and we will send all products in 1 package.
3. China Post Ordinary Small Packet Plus only provides the parcel tracking information before it leaves from China.If you want to track the parcel through the whole transit till delivery, please select shiping method by China Post Registered Air Mail, Aliexpress Standard Shipping or ePacket.
1. If there is any dispute, please contact us and we will reply your message within 24 hours. (Disputes complicate the issue. This results in longer resolution times. So if we can resolve the issue by ordering an email, please do not dispute it)
2. If you have not received your order for more than 60 days, you can directly raise an objection.
1. We provide a 30-day warranty and the buyer is responsible for shipping costs.
2. If the product has any quality problems, it can be returned within the warranty period. (Please notify us as soon as possible).
* Note: 1. Any item must be returned in its original condition to receive a refund.
2. Any used / welded items cannot be refunded or replaced.
wish you health! happy life!
Thank you very much for coming!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.