It is a combination of ten cups.
We offer tracking number for all buyers.
Dear buyer, the items are fragile, but dont worry about it. What you buy from our store is not only products, but also a guarantee. We will definitely package the item with more care. Everything will be perfect. The chance of being broken on its way to your destination is very slim, almost 1%. If some items are broken, please donot be sad, because we will ship you the replacement. What you need do is to send us pics of broken items. If it is tea tray that is damaged through transportation, you have cooperate with us to report damage to your local Logistics first. It is very easy! Now enjoy yourself in our store. Take them home!!
Welcome to our store! Hello, my friends. My name is Linda. I am glad to meet you. I am so happy that you finally find our store. Please take a minute to look at products of our store. I hope that you could find the one that belongs to you. Take them home, haha. Leave your footprint here, and you will be lucky all the time. Bring Chinese mysterious feeling from here, and you will be happy all the time. You could ask me any question you dont understand about China or Chinese items. I will answer every question patiently. I do hope this store will bring more surprise for you. May you happiness every day!
Items lighter than 2kg, shipped by e-packetto United Statesand Russian Federation, which takes about 7-15 business days.Items lighter than 2kg, shipped by China post air mailtoother countries, which takes about 15-30 business days. Items heavier than 2kg, shipped by Air mail/EMS/Fedex/DHL.We decide shipping way. If you need specific shipping carrier, please feel free to contact us for detail. Different carrier is different in shipping fee. We will quote for you according item's weight and where is your country.
We accept return request except some customized items. Please contact us directly if you want to return it. We will offer return address for you. Please help us to package it safety to make sure that it will not broken during transportation. We will arrange to issue refund after we receive it in Brand New and Unbroken condition. Please understand. We will try our best to serve you better. Please trust us. Please feel free to contact us if you have any question or need any help.
PLEASE FEEL FREE TO CONTACT US IF YOU HAVE ANY QUESTION OR NEED ANY HELP! We will respond to you within 12 hours. Your satisfaction is our final goal.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.